Our focus You & your people
Growing your leaders & empowering your teams
With Ruben's customised, outcome focused, human performance coaching, consulting, training, professional supervision & facilitation services, we grow your leaders, actively engage & empower your teams, and systematically achieve the outcomes that your organisation desires. This is why we deliberately calibrate our approach with your needs & outcomes in mind, ensuring that every phase of your leadership, team/s & organisational growth journey is intentional, strategic and impactful.
Take guess work out of the equation. Instead, amplify your leaders influence with their teams to achieve your organisations strategic goals
Real & sustainable transformation always starts and ends with your people. They are your greatest assets!
At Otherside Edge Coaching Solutions, we understand the complex challenges that leaders & their teams face in the delivery of services in the Healthcare, Community services & the NFP service sectors.
Policy changes, increasing ambiguity & uncertainty, high staff turnover, recruitment challenges, complexity of client needs and limited resources, place a significant amount of pressure on leaders, teams & organisations. But you already know this. You probably also know that working harder is NOT the answer
Working smarter is the solution. Often, making even small adjustments can result in significant positive change. This is where we can work with you to understand your specific leadership & team challenges AND opportunities.
If you are seeking sizeable & sustainable mindset & behavioural change at all levels of your organisation, coaching, supervision, consultation, facilitation & training can be delivered as stand alone solutions or as a an effective customised combination to meet your specific needs.
Solutions are always available, but often we can't see them, stuck in well worn, and unhelpful patterns. Objective, dedicated & expert support, can provide the clarity & tools to achieve the required outcomes
Using the ACED framwork, let me walk you through what to expect when working with Otherside edge...
1. Assess
To deliver the highest quality services, we undertake a comprehensive assessment of your current leadership, team & organisational needs, challenges, objectives and desired outcomes.
2. Engage
Our focus is on delivering both, evidence based & practical solutions, so that that we engage your leaders, teams & relevant stakeholders to achieve the most relevant outcomes.
3. Customise
To deliver the highest quality services, we undertake a comprehensive assessment of your current leadership, team & organisational needs, challenges, objectives and desired outcomes.
4. Deliver
We deliver all of our services with focus on both knowledge acquisition & contextual knowledge application, to achieve sustainable results. No cookie cutter here
People ask me,"Ruben, should we be focusing on technical/hard skills or the behavioural/soft skills"? My answer is, both. But I will say, that focusing only on technical skills and ignoring communication, emotional intelligence, mindset & behavioral skills, does lead to substandard communication, ineffective leadership, increased conflict, poor team cohesion, poor team performance, disengagement, low productivity, low morale, & high employee turnover. Without developed & nuanced behavioural skills, rarely does trust & respect exist, and we know, this is vital for true collaboration. Our programs focus on developing these skills to improve your results on all fronts. We want you to succeed!
Meet Ruben Ruolle: Leadership consultant, coach & facilitator
Ruben is AASW accredited, & a certified leadership coach. He also brings over 16 years of leadership experience from the Healthcare, Drug & Alcohol and Mental Health sectors into his role as a consultant, coach & facilitator. WHY does Ruben do what he does? He has seen the damage done to teams & organisations through poor &/or the absence of leadership, where wellbeing & psychological safety are not prioritised. Ruben wants this to change so that leaders are empowered, teams are inspired and service users receive the best care possible. His approach is deeply human-centered, aimed at empowering leaders to have a positive influence where leaders, high-trust teams & organisations thrive. Challenging, yes, impossible, no.
Popular Services
COACHING
1:1 and/or team coaching options are available for emerging/new, middle managers/mid-level or senior level leaders.
Professional coaching will support sustained behavioral change, setting you on a path to leadership excellence.
CONSULTING
Our consulting services are informed by a blend of current industry insights, industry experience & a nous for developing innovative solutions. Our consulting service can;
• Provide requested Information
• Provide solutions to problems
• Conduct diagnosis
• Provide recommendations
• Support implementation
• Build consensus & committment
• Facilitate learning
• Improve organisational effectiveness
TRAINING
Explore our range of leadership & team existing training and workshop options. We can also custom build targeted solutions that drive tangible outcomes & meet your learning objectivesProfessional coaching will support sustained behavioral change, setting you on a path to leadership excellence.
SUPERVISION
The purpose of leadership supervision is to; generate new insights through guided reflective enquiry that will influence the quality & effectiveness of your leadership, and expand your capability & confidence. Through the provision of professional leadership supervision, you can be supported in your own unique leadership development.
CLIENT'S HAPPINESS
CLIENT'S HAPPINESS
Should we do this later or sooner?
VIt often feels like, there is not enough time, or its not the right time to seek objective, professional & specialised support for you or your organisation . When it feels like the right time, its usually when problems have escalated, are more complex & things are at crisis point. This is why we encourage individuals & organisations to minimise collateral damage, aim higher & committ to innovation and continuous improvement